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通过att邮件解锁得到的回复,

来源:学生作业帮 编辑:搜搜考试网作业帮 分类:综合作业 时间:2024/07/04 09:12:29
通过att邮件解锁得到的回复,
Thank you for taking the time to e-mail AT&T about unlocking your iPhone.My name is Steven VanDyke,and it will be my pleasure to assist you today.
Unfortunately,non-AT&T customers are not eligible to have their iPhone unlocked through AT&T.AT&T will unlock an iPhone under the following circumstances:
· The person requesting the unlock is a current AT&T customer or a former AT&T customer who can provide the phone number or account number for the account
· The iPhone was designed for use on AT&T’s network; all contract obligations,including any term commitment,associated with the device to be unlocked have been fully satisfied.
· The iPhone has not been reported lost or stolen.
Also,current customer accounts must be in good standing with no past-due amount or unpaid balance and has been active for at least sixty (60) days.Former customer account may be eligible for unlocking so long as you do not owe AT&T no Early Termination Fee or other unpaid balance.
AT&T will unlock an iPhone for an active and deployed member of the military who is a current AT&T customer in good standing and is able to provide AT&T with deployment verification; and a person who purchased the iPhone from an authorized location at the 'no commitment' price and can provide proof of purchase.
AT&T reserves the right to deny any unlock request that it concludes would result in an abuse of this policy or is part of an effort to defraud AT&T or its customers.AT&T further reserves the right to alter this unlocking policy at its discretion without advance notice.
If you are a current or former AT&T customer,please respond to this e-mail providing your phone number or account number for the account.Once this information has been verified a device unlock case will be submitted.
Once the case is resolved,we will be attempting to contact you by email on or before the close of the next business day Monday through Friday.This would be 9p.m Eastern Time,8p.m Central Time,7p.m Mountain Time,or 6p.m Pacific Time.We want to ensure that we provide you with total resolution for your concerns.Thank you for your patience.
Qianyun Huang,I hope that the information provided has been helpful and has resolved all of your questions.Should you have additional concerns or questions about this issue please reply to this email.If you need to contact us again regarding a new issue please send us another email.My name is Steven VanDyke and I thank you for contacting AT&T.
I encourage you to visit our web site (http://www.att.com/wireless) often to shop for new product and service offerings.
Sincerely,
Steven Vandyke
AT&T
Online Customer Care Professional
通过att邮件解锁得到的回复,
你不能解锁啊 !
不幸的是 你不能通过att解锁 因为你不是att的客户
这个人可能是糊弄你
打ATT电话吧 快
再问: 可是我跟他说了,我在中国啊,所以我没有关于att的账单之类的啊。
再答: 用另外的电子邮件 或者打电话说 我的就是打电话解锁的 也是在中国. 邮件说你现在用的不是ATT网络 不能解锁 怀疑是糊弄你 。
再问: 我在用另一个邮件试试?那他不是知道我ime号了,不会有记录了吧?
再答: 应该不会有记录 他们也不知道你申请过解锁