外贸函电写作根据下面要求写信1：Your company received a complaint letter cov

外贸函电写作
根据下面要求写信
1：Your company received a complaint letter cover a late delivery of leather jackets from your Australian buyer.The goods in question should have arrived ten days ago,so your buyer was very unhappy about the delay and it has caused economic losses on his part.Please write a reply promtly in which you should include an apology,an explaination about the matter and a suggestion of solution.
2：Compose a letter：
（1）Express your hope of establishing business relation;
（2）Obtained the relevant information from the Chamber of Commerce;
（3）You specialize in exporting Thai rice;
（4）A copy of your catalogue is enclosed
急.星期天前给答案追加20分（这是小弟全部的分数啦,求给位大大帮个忙）

这个作文题目我在大一的英语作文比赛中写过.现在大致回忆一下,供参考,希望可以帮到你.（字数不够再联系我）
如下：
Dear Mr.:
We have received your letter indicating the late delivery of leather jackets and we feel really sorry for all the trouble brought to you.
As soon as I got your email,I called promptly the Chamber of Commerce and knew that something unexpected went wrong.And I would like on behalf of our company to deliver my apology again.
As you know,we are one of the largest companies in exporting Thai rice,and we always take the 'High quality,High efficiency and most considerable service' as our mission statement.Therefore we decided to give you a discount on this order and the next two continuous orders to show our sincerity in cooperating with you.
Enclosed in our catalogue.If you find any interested to you,please feel free to contact me.
Looking forward to your early reply.
Best regards.
再问： 你好，弱弱的说句，其实这是两个作业，不是混在一起的0 0 第二篇我已经写好啦，能麻烦你改一下你写的这篇让它符合第一篇的要求吗？万分感谢，坐等答案
再答： Dear Mr. : We have received your letter indicating the late delivery of leather jackets and we feel really sorry for all the trouble brought to you. As soon as I got your email, I promptly asked my assisstant to find out what happened and figured out that something unexpected went wrong. And I would like on behalf of our company to deliver my apology again. As you know, we are one of the largest Imp& Exp companies in this area, and we always take the 'High quality, High efficiency and most considerable service' as our mission statement. Therefore in order to show our sincerity in cooperating with you, we decided to give you a discount of 8% on this order and the next two continuous orders. We do hope things like this is not gonna happen, and I'm sure with the faith we have in each other we can together build a brighter future. Looking forward to your early reply. Best regards. 这样可以吗？
再问： 谢谢，十分感谢，好人啊.....